In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. Office Products and Wireless Returns Policy New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. Sentinel Spectrum Tasty Chews for Small Dogs 9-25lbs (4-11kg)Monthly Treatment with Sentinel Spectrum tasty chews for Small dogs will:Prevent heartworm infectionControl adult roundworm, immature roundworm, adult whipworm, adult hookworm, adult tapeworm. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). Sentinel Spectrum Tasty Chews for Small Dogs 9-25lbs(4-11kg), 6 Pack. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). We deliver between 8am - 5pm weekdays.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Our delivery team can meet any of your requests so please leave any special delivery instructions in the ‘customer’s note’ section and we will attend to it or call you to make arrangements. The beauty of home delivery in Melbourne is the convenience, so we don’t expect you to be home. Lastly we do our Geelong deliveries on Wednesday. Our Eastern customers will be delivered on either a Tuesday, Thursday or Friday If you are local to our East Keilor store we can generally deliver the next day but worse case scenario the day after.įor all Northern and West suburbs we deliver on Wednesday We have some regular delivery runs listed below so please keep in mind when ordering the likely time frame. If your particular address is not available for delivery please contact us to discuss your options. We have been in the Essendon area for 55 years so if you are in the local area and need a small order we’d be happy to organise pick up from our East Keilor warehouse. We expect to have your delivery to you within 1-5 Business Days. If you would like to collect your goods, pick up is available from Gate 5 Unit 2C Thor Crt East Keilor or 4 Davies Street Bannockburn, organising beforehand via the website or or 1300362326. Our process has been refined over 55 years of delivering across Melbourne and we prefer this to couriers or other freight services, when we deliver our farm products. Pet Horse & Farm will be responsible for the delivery of your goods, we have a friendly and committed team who understand the essence of pet food delivery in Melbourne and will be happy to meet any of your instructions.
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